Frequently Asked Questions

1. How do webinars work?

Please visit The Live Better Group's main JV page where you can see overall statistics and an explanation of how our webinar process works.

2. How do you pay affiliates?

We pay affiliate commissions via ACH or wire transfer.

Please ensure that our affiliate team has the appropriate payment details for your account so that your commissions can be processed correctly.

3. How often do you pay? When will I receive my commissions?

Commissions are usually paid monthly, around the 1st of each month, for eligible sales made approximately 60 days previously.

For example, a payment made around 1st June would normally include eligible sales generated between 1st and 31st March.

Many of the products promoted through our webinars have extended money-back guarantee periods, so this delay allows time for refunds and cancellations to be accounted for before commissions are paid.

Minimum payout: We have a minimum commission payout threshold of $400. If your eligible balance is below $400, it will carry forward until the threshold is reached.

5. What is the commission structure?

Commission rates can vary depending on the product and individual campaign.

For many UltraLux campaigns, commissions typically range between 13% and 20%. The exact commission structure for each promotion will be confirmed with you before the campaign begins.

6. What products do you offer?

The products featured through our webinar campaigns can include:

  • HBOT — Hyperbaric Oxygen Therapy
  • Red Light Therapy
  • EMF Protection and Qi Technology
  • Hydrogen Water and Water Filtration
  • Infrared Saunas
  • HOCl non-toxic cleaning products

Products and campaigns may change over time, and we will provide full details before each promotion.

7. How long do cookies and leads last?

Cookies and leads remain active for 90 days across the products and campaigns you are actively promoting.

9. Where should customers go if they have questions about an UltraLux Health product?

Product-specific customer service enquiries should be referred directly to UltraLux Health.

Email: support@ultraluxhealth.com